withdrawal

Withdraw from your purchase

If you are a consumer, you can withdraw from your Dimmy purchase within 30 days of buying it, without giving a reason, and get a full refund. Use this form, or write to [email protected].

You find it in the order confirmation e-mail (the order or receipt number), or in the app under Settings → Licence. If you cannot find it, leave a short description, for example the plan and the purchase date.

What we do with these details: we use them only to handle your withdrawal and the refund, and keep the request for 12 months. See the privacy policy. Privacy · Terms, section 7