Terms of Service
and End-User Licence Agreement

Dimmy is made and sold by Konrad Dalla, Via La Piera 67, Bologna, Italy, email [email protected] ("we", "us").

These terms govern: (a) your purchase of a Dimmy plan, (b) your use of the Dimmy apps we distribute (Windows, macOS, Linux), and (c) the activation and update services at license.dimmy.app. You accept them by ticking the box at checkout or in the app. If you do not accept them, do not buy or use the binaries we distribute; the source code remains available to you under its own licence (section 3).

The source code of Dimmy is free software under the GNU Affero General Public License v3 (AGPL-3.0), available at https://github.com/KonradDallaOrg/dimmy. Nothing in these terms limits the rights the AGPL gives you over that code; where these terms and the AGPL conflict about the code, the AGPL prevails.

What you pay for is a service around the code: the signed and notarised installers we build, automatic updates, the licence and activation service, and support. Your activation codes and licence tokens are personal: do not share, sell or publish them.

"Dimmy" and the Dimmy logo are not licensed under the AGPL. You may distribute modified versions under the AGPL, but under a different name and logo (AGPL section 7(e)).

• Pro monthly: €4.99 per month. Pro annual: €39 per year. Both renew automatically until cancelled.
• Supporter: €99, one payment, valid for 3 years from purchase. It is not a lifelong licence: updates and the Pro features are included for those 3 years; after that you may keep using the version you have, and it does not renew or charge you again.
• Free trial: 14 days, started in the app with your email, no payment card, it does not turn into a paid plan.
• Prices for consumers include VAT where applicable. The final price is shown at checkout before you pay.
• One licence can be active on up to 5 devices at a time. You can deactivate a device from the app.
• Dimmy keeps working if it cannot reach our licence server; only automatic updates pause until it reconnects. Your recordings, transcripts and history are never locked by the licence.

Payments are processed by Stripe. For some purchases the seller of record is Link, a Stripe company: checkout tells you when this is the case, and Link's terms then govern the payment, tax, invoice and refund, while these terms govern the licence. Subscriptions are charged at the start of each period with the payment method you gave. You receive a confirmation email after each purchase.

Cancel at any time from Dimmy > Settings > License > Manage subscription, from the link in your confirmation email, or by writing to us. Cancellation takes effect at the end of the period you already paid for; you keep Pro until then. We do not refund the remaining part of a period, except under sections 7 and 8.

If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. We extend this period to 30 days from the day of purchase.

To withdraw, tell us before the 30 days end with a clear statement. The simplest way is the online withdrawal function at dimmy.app/withdraw: fill in the form, press Withdraw from contract here, check the summary and press Confirm withdrawal; we send an acknowledgement of receipt to your e-mail. You can also write to [email protected], and you may use the model form below, but you do not have to. We refund all payments received from you without undue delay and in any case within 14 days of receiving your withdrawal, using the same payment method, at no cost to you. Your licence ends when the refund is made.

After 30 days, refunds are at our discretion. A full refund ends the licence and cancels any subscription.

If you are a consumer in the EU, you are entitled to the legal guarantee of conformity for digital content and services (in Italy: Codice del Consumo, articles 135-octies and following). If Dimmy does not work as described, write to us: we will fix it, or reduce the price, or refund you, as the law provides. This guarantee is in addition to sections 7 and 8 and is not limited by these terms.

• Recording other people. Meeting mode records your microphone and your computer's audio, including other participants. You decide when to record and you are responsible for informing participants and obtaining their consent where the law requires it (in some places, for example California or Germany, everyone's consent is required). Dimmy plays a spoken notice on your own speakers and copies a written notice for you to paste in the meeting chat; participants on headphones or in a call usually do not hear the spoken notice.
• AI output can be wrong. Transcriptions, rewrites and recaps are produced by AI models and can be inaccurate, incomplete or invented. Dictated text is typed directly where your cursor is, and command mode replaces the text you selected: check the result. Do not rely on Dimmy alone for medical, legal, financial or safety-critical decisions.
• Services you connect. If you use a cloud speech or AI provider with your own key, or connect an account you hold with another company (for example Claude Code, Codex, Gemini CLI, Notion, Telegram), Dimmy talks to that service on your behalf and that company's terms apply to you. Some companies restrict or suspend accounts used through third-party tools; whether to connect them is your choice. Dimmy is not affiliated with these companies, and we are not responsible for their services or their decisions about your account. Dimmy's Telegram integration is an unofficial app that uses the Telegram API.
• Downloaded models. Local AI models are downloaded from third parties under their own licences, listed in the app.
• Not allowed: recording people unlawfully; illegal content; sharing, selling or publishing activation codes or licence tokens; attacking or overloading our servers.

If you are a consumer, we are liable under the law, and nothing in these terms limits that liability.

If you are a business customer: we are not liable for indirect damages, lost profits or lost data, and our total liability is limited to what you paid us in the 12 months before the event, except in case of wilful misconduct or gross negligence (article 1229 Italian Civil Code) or where the law does not allow a limitation.

We may suspend or end a licence that is used in breach of section 3 or section 10 (for example, shared activation codes or payment fraud), after telling you why where possible. You can stop using Dimmy at any time.

We may update these terms. We will tell paying customers by email at least 30 days before a change that affects them. A change does not apply to a period you already paid for unless it is in your favour; if you do not accept it, you can cancel before it takes effect and the current period continues under the old terms.

These terms are governed by Italian law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you can bring a claim before the courts of the place where you live. For business customers, the courts of Bologna have exclusive jurisdiction.

Complaints: [email protected]. We reply within 14 days. Consumers can also turn to an alternative dispute resolution body; the EU online dispute resolution platform closed on 20 July 2025.

Konrad Dalla, Via La Piera 67, Bologna, Italy, [email protected]. Security issues: [email protected].