# Withdraw from your purchase. Dimmy.

> Withdraw from your Dimmy purchase online, within 30 days, for a full refund. Recedi dal contratto online. English and Italian.

Source: https://dimmy.app/withdraw/

withdrawal

# Withdraw from your purchase

If you are a consumer, you can withdraw from your Dimmy purchase within 30 days of buying it, without giving a reason, and get a full refund. Use this form, or write to hi@dimmy.app.

Your name

E-mail used for the purchase

Order or licence reference

You find it in the order confirmation e-mail (the order or receipt number), or in the app under Settings → Licence. If you cannot find it, leave a short description, for example the plan and the purchase date.

Message (optional)

What we do with these details: we use them only to handle your withdrawal and the refund, and keep the request for 12 months. See the privacy policy. [Privacy](https://dimmy.app/privacy/) · [Terms, section 7](https://dimmy.app/terms/#withdrawal)